At Delcampe, your security is at the heart of our concerns. Every day, our IT team works hard to protect your data and provide you with a smooth experience. You can play your part too!
Security 2025 Here are a few essential tips to further strengthen your security:
Protect your personal data
Your details, such as your username, password or bank details, must remain strictly confidential. They should never be shared, either by telephone or via links received by SMS, email or instant messaging (WhatsApp, etc.).
Choosza strong password
Avoid using personal information (name, email address, date of birth, etc.) as a password. Choose a strong password: mix numbers, letters (upper and lower case) and special characters.
Make sure it’s not too short (at least 8 characters; the longer it is, the more secure your access will be). Also remember to renew it regularly and don’t re-use the same one for different online services. Protect your private messaging system by applying these tips.
Watch out for suspicious emails
Delcampe will never ask for your bank details by phone, SMS, email or WhatsApp. Beware of unexpected messages asking for your information. If in doubt, do not reply and contact our team for a quick check.
Avoid suspicious links
All payments must be made directly through our secure website. This protects you from scam attempts often carried out via fake emails or links.
Delcampe is here for you
If you receive a suspicious email, forward it to our Customer Service. Your report helps us to take prompt action to protect all our members. We treat such cases with the utmost care.
Your vigilance helps to make Delcampe even more secure. Thank you for your trust and cooperation! If you have any questions, our team is at your disposal.
Best regards,
The Delcampe team
